Support

1. In the app (fastest)

Open Settings > Contact us in the Wellboy app. Bug reports sent this way automatically include the technical details we need (app version, device model, sync status), so we can usually help without asking follow-up questions. What the report contains is described in the Privacy Policy.

2. By email

Write to support@wellboy.com. Tell us what happened, what you expected, and (for bugs) your device model and app version.

Your data and deleting your account

You can export your data and delete your account directly in the app (Settings > Account > Delete account).

You can also request account deletion without the app: email privacy@wellboy.com from any device, tell us the email address of the sign-in method on your Wellboy account, and we will delete the account. This works even if you have already uninstalled the app.

What deletion covers: it permanently deletes your published share snapshots, your friend-referral records, everything stored under your account (all synced content, AI request records, support tickets, membership status), and your sign-in record; the local copy on the device is wiped when deletion is started in the app. What remains: purchase records held by Apple, Google, and RevenueCat, and our purchase event and creator-sales records, are retained under their policies and legal retention duties (accounting and fraud prevention). Details are in the Privacy Policy (section 10).

Subscriptions are cancelled separately: deleting the app or your Wellboy account does not cancel an active subscription. Cancel it in your store's subscription settings (App Store: Settings > your Apple account > Subscriptions; Google Play: Play Store > Payments and subscriptions).

For privacy questions and data requests the in-app tools do not cover, contact privacy@wellboy.com.

Company

Wellboy is operated by:

See also: Privacy Policy · Terms of Use